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An internal business-process system for a CHA and import-export company, enforcing every step from quotation to job completion.
About the project
Harson Exim Services Pvt. Ltd. is a trusted provider of International Freight Forwarding, Custom Clearance, and DGFT Consultancy with over 19 years of industry experience. The company delivers efficient, reliable, and cost-effective logistics solutions to help businesses succeed globally. With a strong presence across western India’s major ports, Harson Exim handles end-to-end import and export workflows. To support their expanding volume and streamline day-to-day operations, they partnered with DCPL Technology to digitize and automate their entire operational workflow.
Managing varying customs rules, regulations, and clearances across multiple ports in western India presented major coordination challenges. The client relied on disparate manual records and emails, making it difficult to keep track of every document, deadline, and customer quote. The main goal was to simplify this complexity into an easy, foolproof digital tool without disrupting ongoing daily logistics operations.
DCPL Technology developed a centralized, web-based operations platform tailored for CHA workflows. The system unifies quotation creation, port-clearance steps, document management, and live milestone tracking into a single easy-to-use interface, giving management total visibility and control over every consignment.
Quick and error-free price quotes for clients, reducing quotation turnaround time from hours to minutes.
Turn approved quotes into active shipment jobs instantly and monitor their progress in real time from start to finish.
A guided checklist enforces mandatory steps at every stage of the shipment so team members never miss a regulatory task.
Store all customs forms, bills of lading, and shipping records in one secure place, accessible anytime without digging through paperwork.
Live operational dashboards show managers and team members exactly which stage each job is at, eliminating bottlenecks.
Tailored specifically for Custom House Agents (CHA) and freight forwarding rules, port procedures, and compliance standards.
DCPL Technology delivered exactly what our business needed. The team understood our requirements, communicated well throughout, and the final product has made a real difference for our daily operations and efficiency.
Client
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